Privacy Policy
Last updated: 4 October 2025
Your Privacy Matters
At MapLo, we are committed to protecting your privacy and ensuring the security of your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services.
1. Information We Collect
1.1 Personal Information
We may collect the following personal information:
- Name and contact information (email address, phone number)
- Company name and job title
- Billing and payment information
- Account credentials and preferences
- Communication preferences
1.2 Technical Information
We automatically collect certain technical information:
- IP address and device information
- Browser type and version
- Operating system
- Usage data and analytics
- Cookies and similar technologies
1.3 Location Data
As a map integration service, we may collect location data when you use our services. This data is used solely to provide map functionality and improve location-based features.
2. How We Use Your Information
We use your information for the following purposes:
- To provide and maintain our services
- To process transactions and manage billing
- To communicate with you about our services
- To provide customer support and respond to inquiries
- To improve and personalize our services
- To ensure security and prevent fraud
- To comply with legal obligations
- To send marketing communications (with your consent)
3. Legal Basis for Processing (UK GDPR)
3.1 Contract Performance
We process your personal data to fulfill our contractual obligations when you use our services.
3.2 Legitimate Interests
We process data for our legitimate business interests, such as improving our services, ensuring security, and preventing fraud.
3.3 Consent
We will obtain your explicit consent before sending marketing communications or processing sensitive personal data.
3.4 Legal Obligations
We may process your data to comply with applicable laws and regulations.
4. Information Sharing and Disclosure
4.1 Service Providers
We may share your information with trusted third-party service providers who assist us in operating our services, such as payment processors, hosting providers, and analytics services.
4.2 Legal Requirements
We may disclose your information if required by law or in response to valid legal requests.
4.3 Business Transfers
In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.
4.4 With Your Consent
We will not share your personal information with third parties for marketing purposes without your explicit consent.
5. Data Security
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction.
Our security measures include:
- Encryption of data in transit and at rest
- Regular security assessments and updates
- Access controls and authentication
- Employee training on data protection
- Incident response procedures
6. Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
When we no longer need your personal data, we will securely delete or anonymize it in accordance with our data retention policies.
7. Your Rights (UK GDPR)
Under the UK GDPR and Data Protection Act 2018, you have the following rights:
Right of Access
You can request a copy of the personal data we hold about you.
Right to Rectification
You can request correction of inaccurate or incomplete personal data.
Right to Erasure
You can request deletion of your personal data in certain circumstances.
Right to Restriction
You can request limitation of processing in certain circumstances.
Right to Portability
You can request transfer of your data to another service provider.
Right to Object
You can object to processing based on legitimate interests.
To exercise your rights: Contact us at privacy@maplo.xyz. We will respond to your request within one month, unless the request is complex or numerous.
8. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience and analyze how our services are used.
Types of cookies we use:
- Essential cookies: Required for basic functionality
- Analytics cookies: Help us understand usage patterns
- Functional cookies: Remember your preferences
- Marketing cookies: Used for targeted advertising (with consent)
You can control cookie settings through your browser preferences. However, disabling certain cookies may affect the functionality of our services.
9. International Data Transfers
Your personal data may be transferred to and processed in countries outside the UK. We ensure appropriate safeguards are in place to protect your data, including:
- Adequacy decisions by the UK government
- Standard contractual clauses
- Binding corporate rules
- Other appropriate safeguards
10. Children's Privacy
Our services are not intended for children under 16 years of age. We do not knowingly collect personal data from children under 16.
If you are a parent or guardian and believe your child has provided us with personal data, please contact us immediately.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date.
We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.
12. Contact Information
If you have any questions about this Privacy Policy or our data practices, please contact us:
Data Protection Officer
MapLo Inc.
London, United Kingdom
Email: privacy@maplo.xyz
Phone: +44 739 849 1807
Right to Complain: You have the right to lodge a complaint with the Information Commissioner's Office (ICO) if you believe we have not handled your personal data in accordance with the law. Visit ico.org.uk for more information.
Commitment to Privacy: We are committed to protecting your privacy and ensuring compliance with UK data protection laws. Your trust is important to us, and we will always be transparent about how we handle your personal data.