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You can have a fully functional chatbot live on your website in under 5 minutes. Simply sign up, upload your documents, customize the appearance, and copy the embed code to your site. No technical expertise required.

If the AI can't find relevant information in your knowledge base, it will politely inform the visitor and can either collect their contact details for follow-up or offer to connect them with a human agent. You have full control over these fallback options.

Yes! You can add, remove, or update documents anytime from your dashboard. Changes take effect immediately—no retraining or redeployment needed. Your chatbot will instantly start using the updated information.

Absolutely. MapLo works with any website—WordPress, Shopify, Wix, Squarespace, custom HTML sites, and more. You just paste a simple code snippet, and it works universally across all platforms and devices.

Very accurate. Our AI only answers based on your uploaded content using advanced RAG technology. Unlike general AI models, it won't make up information. If something isn't in your knowledge base, it will say so rather than guessing.

Yes! You can customize colors, logo, position, greeting messages, button text, and even the bot's personality and tone. Make it match your brand perfectly with our easy-to-use customization tools.

Your chatbot can handle unlimited simultaneous conversations. Whether you have 10 or 10,000 visitors asking questions at once, every customer gets instant responses without any delays or queues.

Not at all. MapLo is designed for non-technical users. The entire process—from uploading documents to embedding the chatbot—is point-and-click simple. If you can upload a file and copy-paste, you can set up MapLo.

Yes! Your dashboard includes detailed analytics showing all conversations, most common questions, satisfaction ratings, and where your chatbot needs improvement. Use these insights to enhance your knowledge base and better serve customers.

Currently, you can upload PDF, DOC, DOCX, and TXT files. We're actively adding support for websites, videos, audio files, Google Docs, Notion pages, and many other sources soon.

Yes! MapLo automatically detects your content language and responds accordingly. Your chatbot can understand and reply in 50+ languages, making it perfect for international businesses.

Yes. MapLo integrates with popular CRMs (Salesforce, HubSpot), help desks (Zendesk, Intercom), Slack, and more. We also provide webhooks and API access for custom integrations.

Your data is encrypted in transit and at rest. We don't share your content with third parties, and you maintain full ownership. You can delete your data anytime. We're SOC 2 compliant and GDPR ready.

Absolutely! We offer a 14-day free trial with full access to all features. No credit card required to start. Test it thoroughly with your own content before making any purchase decision.

Our support team is here to help! You get access to live chat support, comprehensive documentation, video tutorials, and email support. Enterprise customers also get dedicated account managers and onboarding assistance.