Simple, Transparent Pricing

MapLo uses advanced RAG (Retrieval-Augmented Generation) technology. You upload your documents, we process and index them, then our AI retrieves relevant information to answer customer questions accurately. The bot only responds based on your provided content, ensuring accurate and reliable answers.

Currently, MapLo supports PDF, DOC, DOCX, and TXT files. We're actively working on adding support for audio/video transcription, Q&A pairs, CSV data, web pages, RSS feeds, and integrations with platforms like Google Drive, Notion, and Zendesk.

Our AI achieves high accuracy by only using information from your uploaded documents. Unlike general AI models, MapLo won't make up answers. If the information isn't in your knowledge base, the bot will politely indicate it doesn't have that information and can offer to connect with a human agent.

Absolutely! You can customize your bot's name, greeting message, colors, logo, position on the page, and even its personality/tone. Match your brand perfectly with our easy-to-use customization options in the dashboard.

It's incredibly simple! After creating your bot, you'll get a single line of code (a script tag) that you copy and paste into your website's HTML. It works with any platform - WordPress, Shopify, Wix, custom-built sites, and more. No coding skills required.

Yes! MapLo automatically detects the language of your uploaded content and can respond in that language. The chatbot can also handle multilingual conversations, answering questions in the language they're asked in.

If the AI doesn't find relevant information in your knowledge base, it will politely inform the user and can offer to collect their contact details for follow-up, or transfer them to a human agent if you've set up live chat integration.

Yes! Your dashboard includes detailed analytics showing all conversations, most common questions, customer satisfaction ratings, and response accuracy. This helps you identify gaps in your knowledge base and improve your content.

It depends on your plan. The free trial allows up to 10 documents or 100 pages. Paid plans range from 100 to unlimited documents. You can always upgrade as your needs grow.

Simply upload new documents or update existing ones in your dashboard. The changes take effect immediately - your chatbot will start using the updated information right away. No need to retrain or redeploy.

Yes! We offer integrations with popular platforms like Salesforce, HubSpot, Zendesk, Intercom, and more. You can also use our API and webhooks for custom integrations with your existing tools.

We offer a 14-day free trial with no credit card required. Paid plans start at $29/month for small businesses and scale based on features and usage. Enterprise plans with custom pricing are available for larger organizations. Check our pricing page for detailed plan comparisons.